Purova FAQ
🧼 PRODUCT INFORMATION
What exactly is Purova?
Purova is a simpler, cleaner way to do laundry—using detergent sheets and dryer sheets that work without liquids, mess, or measuring.
What products are available?
- Essential Laundry Detergent Sheets – With Fragrance
- Biodegradable Fabric Softener Dryer Sheets
What makes detergent sheets better than liquid?
- They don’t leak, spill, or require measuring
- They’re compact, light, and plastic-free
- They clean brilliantly—even in cold or hard water
- They’re travel- and dorm-friendly
Are the sheets fragranced?
Yes—lightly scented for a fresh finish without being overpowering. Designed to leave laundry smelling clean, not perfumed.
🧽 HOW TO USE
How do I use the detergent sheets?
- Grab a sheet based on load size
- Place it on top of your laundry in the washer — not in the liquid drawer
- Start the wash, enjoy the clean
How many should I use?
- Medium load (½ drum): 1 sheet
- Large load (¾ drum): 2 sheets
XL or heavily soiled load (full drum): 3 sheets
Can I use them in cold water and HE machines?
Yes. They dissolve in all temperatures and are safe for HE machines and septic systems.
How about for handwashing?
Dissolve the sheet in water before adding clothes. For best results, soak items for 20 minutes before washing.
And the dryer sheets?
Just toss one in with your clothes. Two if you want extra softness or you’re doing a huge load of towels.
🛡 SENSITIVE SKIN & STORAGE
Are your products gentle on sensitive skin?
Yes. Our detergent sheets are formulated with hypoallergenic ingredients and no harsh additives—designed for everyday use on all skin types.
Are they safe around kids and pets?
Yes, when used correctly. Just don’t let anyone eat them or treat them like toys.
How should I store them?
In a cool, dry place. Reseal the box to keep moisture out. Avoid direct sunlight or damp conditions.
🌱 PRACTICAL SUSTAINABILITY
Are the products biodegradable?
The packaging says they’re biodegradable and quick-dissolving, making them better for the planet and your conscience. No unnecessary plastic. Just clean.
Are they travel- friendly?
100%. They’re dry, flat, and featherlight. Ideal for suitcases, backpacks, Airbnbs, or hostel laundromats.
Is your packaging recyclable?
Yes. Our boxes are made from recyclable, FSC-certified cardboard—compact by design, no plastic fluff.
🚚 SHIPPING, RETURNS & SUPPORT
How fast is shipping?
1–3 business days across the UK.
What’s the return policy?
Try it. Really. We offer a 30-day money-back guarantee—even if you’ve used a sheet or two. Just don’t send us a half-empty box and say you “weren’t sure.”
How do I start a return?
Contact us at support@purova.co.uk or use the returns portal. We’ll sort it fast, no fuss.
🧾 WHOLESALE & LONG-TERM USE
Can I buy in bulk?
Yes. Whether you’re a wholesaler, retailer, stocking up for a big family or running an Airbnb, we’ve got you. Email support@purova.co.uk to learn more.
Do you offer subscriptions?
Yes. Set your schedule and forget the shopping—we’ll keep your laundry stocked.